Terms & Conditions

These terms explain how orders, payments, manufacturing and delivery work with Handy House.

Orders & Confirmation

Orders are confirmed after you contact Handy House and we agree on the product, quantity, design, pricing, payment method, and delivery details. Please review the confirmed details before proceeding with payment or production.

Pricing & Quotations

Prices may vary depending on the product, design, quantity, customization, and other requirements. The final price will be confirmed by Handy House before your order is processed. Special pricing may be available for larger orders, depending on the order requirements and payment terms.

Customization & Manufacturing

Customized products are made according to the design, colours, materials, and specifications agreed upon before production. Customers should carefully review and confirm their requirements before production begins. Any changes requested after confirmation may affect the price or delivery timeline.

Payment

We accept UPI and bank transfers. Cash on Delivery (COD) is available for Sehra orders only and may involve additional charges. Applicable payment details and charges will be communicated before the order is processed.

Delivery & Shipping

Ready-to-ship Sehra orders are generally dispatched within 2 days after order confirmation. Standard domestic shipping may take approximately 7–10 days after dispatch, depending on the destination and courier service. International delivery timelines, shipping charges, customs duties, and other applicable fees depend on the destination and shipping service. We will discuss the estimated timeline and applicable charges before confirming an international order. Custom and bulk orders may require additional preparation time.

Order Changes & Cancellations

Please contact Handy House as soon as possible if you need to request a change or cancellation. Requests depend on the order status and whether customization or production has already begun. Any applicable charges or limitations will be discussed with you.

Returns, Refunds & Damaged Orders

Returns, refunds, exchanges, and issues involving damaged or incorrect products are handled according to our separate Return & Refund Policy. Please review that policy before placing an order. If your order arrives damaged or incorrect, contact Handy House promptly with your order details and supporting photographs.

Product Images & Variations

We aim to represent our products accurately. However, slight variations in colour, appearance, or finishing may occur due to lighting, screen settings, materials, and the handmade nature of certain products.

Contact

For questions about these Terms & Conditions, orders, or product requirements, contact Handy House through WhatsApp or the contact details provided on our website.